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Email: inquiry@platypuslocal.com Phone: 1.800.597.1686
Email: inquiry@platypuslocal.com Phone: 1.800.597.1686

Video Guidelines

POLICY FOR DISPLAY OF BUSINESS REVIEW VIDEOS ON BBB.ORG

The videos we create for BBB Accredited Businesses should not be considered advertisements or commercials for the business. They are intended to make consumers aware of a business’s products/services, employees, facilities, policies and philosophy.

 

1. VIDEO SCRIPTS SUBMITTED TO US MAY NOT:
  • Include any promotional, performance or advertising claims (contact information will still be displayed)
  • Include any pricing information
  • No direct call to actions
  • Include any product/business superiority claims, or mention or disparage any specific competitors
  • Include any reference to the business’s BBB rating that is not currently accurate
    (any video referencing an inaccurate rating will be removed immediately)
  • Depict any awards received other than a BBB ethics/torch or similar BBB award with the year it was given
  • Include testimonials or endorsements
  • Include any guarantee or warranty claims without their conditions being clearly and prominently disclosed upon review of their authenticity.
  • State or imply anything that is untrue
  • Reflect unfavorably on the BBB
  • Use clip art, unless the clip art is part of the business’s logo
  • Use, depict or include any trademarks or copyright materials of any party without express, written permission.

2. ALLOWABLE VIDEO/IMAGE CONTENT:
  • Business building/facilities/workspace
  • Business personnel
  • Business hours
  • Business services
  • Examples of work
  • Examples of products sold
  • General statements of a business’s philosophy
  • Statements concerning BBB or BBB Accreditation
  • BBB ethics/torch and similar BBB awards in accordance with BBB policy